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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for in a clean, hygienic environment.

Reasons for our judgement

During this inspection of Hartland House we looked around all areas of the home including the communal areas and individual service user bedrooms. We also looked briefly at the food serving area. We found that the home was clean, tidy and there were no unpleasant odours.

Although all of the bedrooms at the home had en-suite facilities, people who used the service also had access to communal bathrooms, shower rooms and toilets. We found that these areas were clean and free from unpleasant odours. Equipment such as raised toilet seats, bath seats and shower chairs had all been properly cleaned to reduce the risk of any cross infections. Suitable waste bins were in place, including waste disposal units for continence products.

The service employed a housekeeper and although they were not on duty on the day of our visit we were able to speak to the deputy housekeeper. Cleaning schedules were in place and there were sufficient cleaning materials available at all time.

We spoke to one of the care managers who had delegated duties as the infection control lead. She told us that all staff had recently completed infection control training at level two and that training in hand washing was updated and discussed at regular intervals.

There was a full set of policies and procedures that were regularly updated by the Abbeyfield Society in place. The service also followed the guidelines set out in The Department of Health Code of practice on the prevention and control of infections. The policies and procedures in place did include procedures to be followed in the event of an infectious outbreak, including decontamination processes and reporting processes.

There were antiseptic gel dispensers in all parts of the building for staff, visitors and people to use. There was also a plentiful supply of protective clothing available. We observed staff washing their hands and wearing the protective clothing appropriately.