You are here

Archived: The Paddocks

All reports

Inspection report

Date of Inspection: 11 April 2013
Date of Publication: 23 April 2013
Inspection Report published 23 April 2013 PDF | 83.92 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

During our inspection on 11 April 2013, we reviewed the staffing levels for the service. The home had a compliment of nine staff including the Registered Manager. At the time of the inspection there were seven people living at the service. The staff team covered the rota as two staff on shift throughout the day and one member of waking night staff. In addition the Registered Manager, who lived on site was on call to cover any unexpected night care needs. One of the day staff was a senior carer and was responsible for administering medication. Care staff also carried out ancillary duties such as cooking and cleaning. On the day we visited the Head of Care and the Registered Manager were also present for part of the inspection. Where people needed to attend hospital appointments then arrangements were made for additional staff to be on duty to undertake this role. We saw evidence of this on the day of our visit as the Head of Care returned to the home having accompanied a person from the service to the local hospital for a planned appointment. This ensured that the numbers of staff on site remained sufficient for the needs of the people living there. We spoke with staff and people living at the service they told us that they felt that there were sufficient staff on shift to meet the needs of the people currently living there. The Registered Manager told us that they kept staffing under regular review and had recently started using a tool to assist them in measuring the staffing requirements against the needs of the people living at the service. We saw records of staff training which demonstrated that staff where qualified with National Vocational Qualifications (NVQ) and one member of staff was working towards a care focussed Diploma. This meant that people experienced care from staff who were suitably qualified and in sufficient numbers to meet their needs.