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Eastfield Farm Residential Home Limited Good

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Inspection report

Date of Inspection: 28 June 2011
Date of Publication: 8 July 2011
Inspection Report published 8 July 2011 PDF | 80.92 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 28/06/2011 and observed how people were being cared for.

Our judgement

Staff should be encouraged to meet regularly so that they are given the opportunity for peer support.

User experience

We did not speak directly to people living at the home about this outcome.

Other evidence

We talked to the manager about what the home considered to be mandatory training. He told us that they expected all staff to undertake training on moving and handling, safeguarding adults from abuse, food hygiene, dementia care, infection control, basic first aid and fire safety.

Records evidenced that 20 staff had undertaken fire safety training in June 2010. The manager told us on the day of our site visit that they tested the fire alarm system every Thursday and that this included a fire drill; this was to ensure that fire safety was continually highlighted as an important topic for staff.

A training session on moving and handling had been provided on the 18th May 2011 and the manager told us that all staff had now had training on this topic. The manager told us that most staff had completed training on safeguarding adults from abuse, dementia care and infection control and that all senior staff who had responsibility for the administration of medication had undertaken appropriate training. The training matrix recorded that six staff had undertaken training on the deprivation of liberty and the Mental Capacity Act 2005. All staff were in the process of undertaking training on equality and diversity.

The manager told us that he only recorded training on the matrix when there was a certificate to evidence completion. Some staff had undertaken training at previous places of work and at Eastfield Farm Residential Home but training certificates had not been made available. This training was therefore not recorded on the matrix. Using information recorded on the matrix, all staff had been given a letter that recorded their individual training needs and the training courses that it was expected they would attend.

The manager said that, when staff had completed all mandatory training, they would be given the opportunity to attend a training course of their choice; people had asked to attend training courses on diabetes, stroke and Parkinson’s.

We spoke to four care workers on the day of our site visit. They all told us that they received appropriate training and acknowledged that refresher training was important to ensure that their practice remained safe and up to date. They said that they felt well supported by the manager and providers and that they worked well as a team. They told us that they had staff meetings every 4 – 5 months but would like to have them more often. This would give them the opportunity to discuss issues and concerns or to raise suggestions about improvements in care practices via peer support.