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Archived: Omega Healthcare Limited

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Inspection report

Date of Inspection: 28 March 2013
Date of Publication: 18 May 2013
Inspection Report published 18 May 2013 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 28 March 2013, talked with people who use the service and talked with staff.

Our judgement

The provider had an effective system to regularly assess and monitor the quality of service that people receive.

Reasons for our judgement

The provider carried out a recent audit to see how quickly they could obtain the medical notes for any individual member of the boxing club. We saw the result of this and saw that all information was ‘in hand’ within a few hours.

All auditing on infection control is carried out by the UK ambulance service and we saw that the provider has copies of these audits stored. Health and safety audits and risk assessments are carried out by the owners of the establishment and the provider has access to these too.

The provider may like to note that it would be good practice to obtain information on satisfaction by the people who use the service. This could be done through the form of questionnaires and would enable to the provider to assess the quality of the service from the people who have accessed it.