Cygnet Bury Forestwood

This means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.

At our last assessment we rated this key question good. At this assessment the rating has remained good.

Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.

At our last assessment we rated caring as good. At this assessment the rating has remained good. Staff mostly treated young people with compassion and kindness. They respected young peoples’ privacy and dignity. They understood the individual needs of young people and supported them to understand and manage their care, treatment or condition. Staff involved young people in care planning and actively sought their feedback on the quality of care provided. Staff informed and involved families and carers appropriately.