• Care Home
  • Care home

1 Stratton Road

Overall: Good read more about inspection ratings

1 Stratton Road, Pewsey, Wiltshire, SN9 5DY (01672) 563429

Provided and run by:
Innovations Wiltshire Limited

Assessment report published 24 June 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of Assessment: 20th April 2026. 1 Stratton Road is a care home service providing accommodation and personal care for adults with learning disabilities and autistic people. This inspection was carried out because of the time since the last inspection. The service can support up to 3 people. At the time of the assessment, 3 people were living at the home.

 

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. The provider was meeting the expectations set out within ‘Right support, right care, right culture’. This is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

 

People were supported to take their medicines safely. Incidents were clearly recorded and reviewed by managers to ensure any learning from incidents was implemented. The provider had successfully worked to reduce restrictions on people and improve their quality of life.

 

People had support plans which reflected their individual needs. The provider worked with health and social care professionals to ensure people had access to the care they needed. Staff said they could raise any concerns with the management team and were confident action would be taken as a result.

 

Managers kept clear records of decision-making processes where people did not have capacity to consent to their care and treatment. Information was provided for people in formats which were more accessible for them, and staff were skilled in people’s communication methods. Members of the management team demonstrated they had the skills, knowledge and experience to lead effectively. Governance systems were effective in identifying shortfalls in the service and ensuring improvements were made.

People's experience of this service

People and their relatives were positive about the quality of their care and support. Relatives said they thought people were safe living at the service and knew who they could talk to if they had any concerns. We observed people were relaxed in the company of staff. People wanted to show us their bedrooms and spoke to us about how they spent their time. One person told us, “This home is great, the staff know me and understand me, It is much better here than where I was before”.

Relatives said people received good support from knowledgeable staff who treated them as individuals. During the inspection we observed staff gaining people’s consent before providing any support and when planning what people wanted to do.

We observed people being treated with respect by staff who knew people’s needs. Feedback from relatives told us staff were kind, respectful and patient.

People took part in a mixture of group and individual activities, depending on their wishes. People were supported to be a part of their community, with people joining in with community-led activities.

Relatives felt the service was well managed. People knew staff and leaders and had developed strong relationships with them. We observed people interacting confidently with staff who demonstrated a good understanding of their needs, including how to communicate with them.