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Archived: Nexus Support Limited

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Inspection report

Date of Inspection: 31 October 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF | 77 KB


Inspection carried out on 31 October 2012

During a routine inspection

Relatives of people receiving support from Nexus Support Limited told us that they were happy with the service provided by the agency. They also said they were happy with the way staff provided care.

Relatives told us that they were confident that if they had any concerns or complaints they would be sorted out promptly. They said they would speak to staff or the manager if they had any concerns.

Staff were recruited appropriately and received the support and training they needed to do their job.

One relative told us, �The service is so person centred.� Another said, �I could not praise them enough.�