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Archived: Mayfair Homecare - Merton Good

This service was previously registered at a different address - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 31 December 2014
Date of Publication: 30 January 2015
Inspection Report published 30 January 2015 PDF


Inspection carried out on 31 December 2014

During an inspection looking at part of the service

At our last inspection of the service on 2 September 2014 we identified people were not protected from the risks of unsafe or inappropriate care and support because accurate and appropriate records had not been maintained by the provider.

Following that inspection we asked the provider to take action to achieve compliance with the appropriate regulation. The provider sent us an action plan on 15 October 2014 setting out the steps they had taken to do this. During this visit we checked these actions had been completed.

This visit was carried out by a single inspector who helped answer one of our five questions: Is the service caring? Is the service responsive? Is the service safe? Is the service effective? Is the service well led?

Below is a summary of what we found. The summary is based on what we saw from looking at records and from speaking with the provider. If you want to see the evidence supporting our summary please read the full report.

Is the service safe?

We found at this visit the provider had taken appropriate steps to ensure staff had access to up to date and accurate information about people�s care and support needs. Senior staff had undertaken reviews of people�s care needs to ensure support workers were providing people with the appropriate care and support. Where there were changes to people's support needs, people�s records were updated promptly by senior staff.

The registered manager carried out weekly checks of people's records to ensure these were being maintained and updated promptly by staff.