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Sussex Grange Residential Care Home Good

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Inspection report

Date of Inspection: 13 August 2013
Date of Publication: 26 September 2013
Inspection Report published 26 September 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 August 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There were effective recruitment and selection procedures in place. People we spoke with that used the service were positive about the staff who worked in the service. They said, "The staff are good" and, "The staff are kind people". Staff told us that when they were recruited they had completed an application form, provided references and had a criminal records check completed. All these checks helped to make sure that only people who were deemed as suitable were employed to care for people that used the service.

There was a recruitment and selection policy with procedures in place to make sure that staff were checked before they started work at the service. We looked at three recruitment files. The files contained information that included an application form, two references, criminal records checks and contracts of employment. Each file had photographic ID and details of each prospective staff members National Insurance numbers. Copies of certificates from any qualification mentioned in the application process were also stored in each staff members file. This showed that the service had effective recruitment and selection procedures in place that enabled them to safely meet the health and welfare needs of people that used the service.

Each new member of staff was required to complete a 12 week induction programme based on the nationally recognised Skills for Care Core Competencies framework.

The home employed apprentices in care from a local college. The staff files contained details of the arrangements for the apprenticeship and an agreement with the college. We also saw details of the support arrangements for the individual apprentice.