Archived: The Laurels Care Home

People received support to maintain a healthy, active lifestyle. They were able to pursue a variety of hobbies and interests in the home and out in the community. People were assisted to attend health care checks and community health professionals were involved to provide advice and support when needed.

The home was safe, well maintained and suited people's needs. Each person had their own bedroom which was personalised with people's own photographs and pictures.

The provider employed sufficient staff with the necessary skills and experience to meet the needs of the people who used the service. We saw people being supported in the way they preferred by staff who knew them well.

People received support to maintain a healthy, active lifestyle. They were able to pursue a variety of hobbies and interests in the home and out in the community. People were supported to attend health care checks and community health professionals were involved to provide advice and support when needed. A healthy balanced diet was offered to people who were able to choose what they wanted to eat. People were supported to develop their independence skills, including making snacks and drinks.

People were supported to express their views and make important decisions because the staff spent time with them and explained the circumstances and options.

There was a stable staff team and a clear recruitment process for any new staff joining the service.