• Mental Health
  • Independent mental health service

Ivetsey Bank Hospital

Overall: Inadequate read more about inspection ratings

Ivetsey Bank, Wheaton Aston, Stafford, Staffordshire, ST19 9QT (01785) 840000

Provided and run by:
Active Young People Limited

Important: The provider of this service changed. See old profile
Important:

We issued two warning notices on Active Young People Limited on 24 April 2026 for failing to meet the regulations related to good governance and safe care and treatment at Ivetsey Bank Hospital.

Assessment report published 2 October 2025

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Good

Our view of the service

Date of assessment: 22 and 23 July 2025

Reason for assessment: This was a responsive assessment due to some concerns we identified in relation to a serious incident that occurred at the service. The serious incident related to patient tying a ligature while under close supervision.

During the inspection, we found that the provider had taken appropriate actions to address and mitigate patient safety risks. The provider had demonstrated an active learning culture and acted where necessary.

We assessed a small number of quality statements from the safe and well-led key questions and found areas of good practice.

People's experience of this service

We spoke with three patients during this inspection. Patients told us that staff treated them with kindness and respect. They expressed that the care they received was good and if they had any concerns, they felt able to raise these. One patient told us that seeing other patients being restrained made them feel uncomfortable, however they understood that this was sometimes necessary to keep themselves and others safe.