Balham Smile Clinic

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well led care in accordance with the relevant regulations.The provider had made improvements in relation to the regulatory breach we found at our inspection on 6 August 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 11 March 2026, we found the practice had made the following improvements to comply with the regulation:

Improvements had been made to the systems and processes to assess, monitor and mitigate the risks relating to the health, safety and welfare of service users and others who may be at risk. In particular:

There were systems to ensure that the findings from fire safety reports were acted on to mitigate risks. Improvements had been implemented to ensure that fire safety checks were carried and documented as part of a safety management system.

There were systems to ensure that the findings from the Legionella risk assessment were acted on as part of a safety management system.

There were systems to ensure that that equipment for heating water was tested and cleaned in accordance with the manufacturer’s instructions.

There were systems to ensure safety and performance reports in respect of X-ray equipment were checked and any required actions completed.

There were systems to ensure that that emergency medicines and equipment were available in accordance with relevant guidance, stored so they were easily accessible in the event of a medical emergency.

Improvements had been implemented to the systems to monitor staff training and ensure that training updates were completed at regular periods in accordance with relevant guidance and regulations.

Staff we spoke with told us that they felt more supported and that the improvements to systems were working well.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.