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Apply as a new provider with continuing registered managers

  • Organisations we regulate

If you need to apply for registration as a new provider of care, this guide explains what you'll need to do.

There are two different guides for registering with us as a new service provider. Which one you should use depends on whether your registered managers are applying for new registrations, or whether they intend to continue in their current role, managing the same type of service and the same regulated activities at the same location(s).

This guide explains the process of registering with us if you are taking over locations from an existing registered provider, and any of the registered managers wish to continue their registration managing the same type of service and the same regulated activities at the same location(s).

You may need to apply because you're starting a new service that will be regulated by us (a care home, hospital, dental surgery, GP practice or home care agency, for example) or it may be because of a change in the legal entity running existing services.

If you are a new provider of NHS health care services, you can apply for registration and Monitor's provider licence at the same time. Find out more in joint licensing and registration.

Before you apply

You will need to be clear about the application you are making and have all of the required information ready. You will need to understand the requirements of the legislation and be able to explain and evidence how you will comply with them.

You, your nominated individual and proposed registered manager (if you have them) will need to be prepared to attend interviews and to answer questions and your buildings must be ready when the inspector undertakes the registration site visit.

As well as the general preparation, there are specific pieces of information, like Disclosure and Barring Service checks, counter-signed by CQC, which you must have obtained before you can submit your application. Compiling this information can take weeks to organise and you should factor this into your planning from the outset.

Applications for services to:

Provide personal care

Applications from domiciliary care agencies (DCAs) for the regulated activity of personal care are the most likely to be delayed or refused. If you're making an application, check you can demonstrate that you meet the requirements.

Support people with a learning disability and/or autism

We have published guidance for new and existing service providers. ‘Registering the right support` aligns with the national Transforming Care Programme and national service model.

We recognise that providers need to make investment decisions around developing or expanding their services. These are taken far in advance of registering a service, but the likelihood of securing registration is a key factor in these decisions.

We often discuss proposals or development ideas with providers ahead of registration applications. This helps to understand if their proposal is likely to comply with the national service model.

We offer a specific pre-application service for ‘Registering the right support’.

We will listen your proposals or development ideas before you submit a registration application. We will help with interpreting the requirements and give you specialist advice. From this discussion, we can advise on the likelihood of registration. But we can only decide whether to grant registration once we have an application and have conducted an assessment. It is your decision whether to move forward with a proposal and then apply for registration.

Once you have read ‘Registering the right support’, contact us by email. We encourage you to do this at an early stage of your planning. This email is pre-formatted so we can allocate your enquiry quickly. It asks:

  • you to confirm you have read ‘registering the right support’
  • where you and the service will be based (town/county/region).

We will put you touch with a registration specialist with a lead role for services for people with learning disabilities.

We will return your call within three working days. We may also arrange to meet you to discuss your proposals.

2. How long it takes

Last updated:
18 March 2019


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