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Cambridge University Hospitals NHS Foundation Trust was rated inadequate and placed into special measures in September 2015.
A formal quality steering group was set up and led by the chief nurse who also developed the project management process needed to deliver improvements.
The group used the CQC inspection report as the basis for arriving at five priority themes for improvement:
- quality issues
- leadership
- culture
- estates
- finance
Within each strand of the quality improvement programmes (for example, pain management), each one has had an assurance programme, linked to peer reviews that challenge the improvement plans.
The trust was rated as good in January 2017.