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E5. How are people supported to live healthier lives, have access to healthcare services and receive ongoing healthcare support?
E5.1 How are people's day-to-day health and wellbeing needs met?
E5.2 How does the service make sure that people can understand the information and explanations about their healthcare and treatment options, including medicines, and their likely outcomes?
E5.3 How are people involved in regularly monitoring their health?
E5.4 Can people access care, support and treatment in a timely way and, where the service is responsible, are referrals made quickly to appropriate health services when people's needs change?
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Safeguarding service users from abuse and improper treatment
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