Staff skills and knowledge

Page last updated: 12 May 2022
Organisations we regulate

E2. How does the service make sure that staff have the skills, knowledge and experience to deliver effective care and support?

E2.1 Do people have their assessed needs, preferences and choices met by staff with the right qualifications, skills, knowledge and experience?

E2.2 Are staff supported to keep their professional practice and knowledge updated in line with best practice?

E2.3 Do staff and any volunteers have effective and regular mentorship, support, induction, supervision, appraisal and training?

Related links

Rating characteristics

green starOutstanding

green dotGood

yellow dotRequires improvement

red dotInadequate

Related regulations


Fit and proper persons


Person centred care

Good governance

These links provide extra information. They don't imply a direct correlation between key lines of enquiry and regulations or notifications.