Case studies

Page last updated: 12 May 2022
Organisations we regulate

Many organisations have been innovative to improve care for people who use their services, including these 9 examples.

The examples are not individually endorsed by the co-signatories to this publication and the descriptions of the providers, businesses and services are not judgements based on formal CQC inspections. Innovation is not a single methodology and different models may be needed in different contexts.

These examples are based on contributions from the services where we have seen innovation and adoption. They are intended bring to life the six principles in this publication to illustrate how they can be implemented in practice and stimulate discussion between providers about how to innovate well.

These case studies were collected before the coronavirus pandemic. There are also some resources available which highlight examples of innovation in response to coronavirus, including:

This publication was made possible by the Regulators’ Pioneer Fund from The Department for Business, Energy and Industrial Strategy (BEIS) and administered by Innovate UK.

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Newcastle-upon-Tyne Hospitals NHS Foundation Trust

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Building on the six principles