Case studies

Many organisations have been innovative to improve care for people who use their services, including these 9 examples.

The examples are not individually endorsed by the co-signatories to this publication and the descriptions of the providers, businesses and services are not judgements based on formal CQC inspections. Innovation is not a single methodology and different models may be needed in different contexts.

These examples are based on contributions from the services where we have seen innovation and adoption. They are intended bring to life the six principles in this publication to illustrate how they can be implemented in practice and stimulate discussion between providers about how to innovate well.

• Newcastle-upon-Tyne Hospitals NHS Foundation Trust
• St Mary’s Mount Care Home
• The Manor Surgery/AccuRx
• Durham County Council and County Durham and Darlington NHS Foundation Trust
• WCS Care
• Support and permission to innovate at Royal Cornwall Hospitals NHS Trust
• Lewisham and Greenwich NHS Trust
• The Good Care Group
• Leeds Teaching Hospitals NHS Trust

These case studies were collected before the coronavirus pandemic. There are also some resources available which highlight examples of innovation in response to coronavirus, including:

• Innovation and inspiration: examples from CQC of how providers are responding to coronavirus
• Coronavirus adult social care provision: information and examples from Think Local Act Personal of emerging practice during the pandemic
• Digital innovation in adult social care: how communities have been supported during the pandemic

This publication was made possible by the Regulators’ Pioneer Fund from The Department for Business, Energy and Industrial Strategy (BEIS) and administered by Innovate UK.

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