Effective staffing case studies

Published: 27 June 2019 Page last updated: 26 April 2022
Organisations we regulate

In this series of case studies, we highlight what providers have done to take a flexible approach to staffing.

The case studies show different ways of organising services. They focus on the quality of care, patient safety, and efficiency, rather than just numbers and ratios of staff.

They illustrate how providers have redesigned services to make the best use of the available range of skills and disciplines. Or they found new ways to work with others in the local health and care system.

Safe, effective staffing is about having enough people with the right skills, in the right place, at the right time. It's about team work, not silo working. It's about developing staff to support each other in new roles - making sure patients follow the smoothest possible journey on their care pathway.