COVID-19 Insight: Issue 2

Published: 15 June 2020 Page last updated: 17 June 2020

In this report, we explain the information we have gathered on the pressures that services and local systems have faced and the efforts that have been made to tackle them.

We want these insight reports to help everyone involved in health and social care to work together to learn from the first stages of the COVID-19 (coronavirus) pandemic. This includes:

  • sharing and reflecting on what has gone well
  • understanding and learning from the experience of what hasn't
  • helping health and care systems prepare better in the future.

This issue is divided into three main chapters and we've also published all the data as a separate section.

How providers are working together across systems in response to coronavirus

In this chapter, we look at:

  • the importance of local systems
  • the things that support good collaboration
  • how leaders have worked together to plan and deliver services
  • the factors that have stopped providers working together more.

We have included three examples of collaboration between services to help show how this can work well.

Chapter 1: Working together across systems

How the care for people from different groups is being managed

In this chapter, we look at information about the deaths from coronavirus of people:

  • with a learning disability
  • detained under the Mental Health Act (MHA)
  • from black and minority ethnic groups within social care settings.

Chapter 2: The care of people from different groups

Focus on primary care

In this chapter, we look at the changing face of GP and online primary care services. This includes:

  • what we've heard from primary care services about how they've worked during the pandemic
  • the number - and type - of GP appointments taking place
  • changes in the use of the NHS 111 service.

Chapter 3: Focus on primary care

Our data

In this issue, we've updated the graphs and maps we published last time and included some more key pieces of data. These include:

  • numbers of outbreaks in care homes
  • availability of personal protective equipment (PPE) in homecare services
  • staff absences in homecare services
  • numbers of deaths of people in care homes, people detained under the MHA and people with a learning disability
  • proportion of deaths in social care services due to coronavirus by ethnic group.

Chapter 4: Our data

Read more on this topic

Download the report

You can download a version of this report if you want to print or share it with your team.

COVID-19 Insight: Issue 2

Related news

You can read our news story about this issue of the coronavirus report:

Collaboration between services essential in responding to pandemic.

CQC publishes data on deaths in care settings broken down by ethnicity

Regulating during COVID-19 - why raising concerns about care is more important than ever

Previous issue

You can read the first issue of the report that we published in May. This issue looked at adult social care and the impact of the pandemic on staff wellbeing and the financial viability of services.

Read the first issue now