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Suffolk nursing home is rated Outstanding by the Care Quality Commission

Published:
15 September 2017
Service:
Risby Park Nursing Home
Categories:
  • Media,
  • Care homes with nursing

The Care Quality Commission has found the quality of care provided by Risby Park Nursing Home, to be Outstanding following an inspection in July.

Risby Park Nursing Home is run by The Partnership In Care Ltd and provides accommodation, nursing and personal care for up to 54 older people.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection has been published on our website.

Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. Risby Park Nursing Home was rated Outstanding for being caring, well-led and responsive and Good for being effective and safe.

Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said:

“Our inspection team were really impressed by the level of care and support offered to people living at Risby Park Nursing Home."

“This nursing home was exceptionally well-led. The registered manager was a highly skilled leader who had clear oversight of the home and a passion for delivering the very best care to people."

“Staff knew the needs and preferences of the people they cared for and people were given reassurance and encouragement when they needed it. People were at the forefront of their care and staff went the extra mile to ensure people had their care needs met in the way they wanted them."

“Extremely caring and compassionate relationships had been cultivated between people and staff."

“There were extremely effective quality monitoring processes in place which covered all areas of the home and care delivered to people. Staff morale in the home was extremely high and staff were proud to work there. They were remarkably enthusiastic and passionate about delivering high quality care."

“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”

Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:

“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”

Ends

For further information, please contact Regional Engagement Officer, Helen Gildersleeve, on 0191 233 3379.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
15 September 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.