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South West London and St George’s Mental Health NHS Trust rated as Good says CQC

Published:
2 December 2016
Provider:
South West London and St George's Mental Health NHS Trust
Categories:
  • Media,
  • Mental health hospital services

The Chief Inspector of Hospitals has rated South West London and St George’s Mental Health NHS Trust as Good overall after the latest focused inspection by the Care Quality Commission.

A team of inspectors, including specialist advisors and experts by experience had visited the trust during March 2016 as part of its programme of inspections of all NHS mental health trusts, rating the trust as Requires Improvement overall. However, after a subsequent inspection during September 2016 inspectors found significant improvements.

The trust is now rated Good for being effective, caring, responsive and well-led. It is rated Requires Improvement for being safe.

South West London and St George’s Mental Health NHS Trust provides services to a population of over 1.1 million people. It also provides a number of specialist services used by people from across the UK.

In March CQC rated seven of the core services as Good. Now another core service - community based mental health services for older people - has been upgraded to Good as well.

In addition CQC carried out a ‘well-led’ review and found that the trust had continued to strengthen its senior leadership team and refine governance processes.

Paul Lelliott, the Deputy Chief Inspector of Hospitals and CQC’s lead for mental health, said: “I am very pleased with the significant improvements achieved at South West London and St George’s Mental Health NHS Trust, which means people that use the trust’s services, will be getting better quality care.

“There is much for the trust to be proud of. The senior executive team are committed to improving services and providing a high standard of care for patients. We have changed the rating for community mental health teams for older people from Requires Improvement to Good. This is because the service had addressed the problems concerning how they manage and transport medicines that we identified during the March 2016 inspection. They have also made sure that their administrative systems are working well and important letters are reaching GPs and patients in a timely manner.

“We also carried out a ‘well led’ review and found that the trust had continued to strengthen its senior leadership team and refine the trust governance processes.”

Ends

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Last updated:
29 May 2017

Notes to editors


South West London and St. George's Mental Health Trust (SWLSTG) serve 1.1 million people across the London boroughs of Kingston, Merton, Richmond, Sutton and Wandsworth and employ more than 2,000 staff who provide care and treatment to approximately 20,000 people from south west London and beyond at any given moment. The trust also provides a range of national specialist services.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.