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Sheffield care home, Warren Park, rated Inadequate following Care Quality Commission inspection

Published:
13 July 2016
Categories:
  • Media

Warren Park, Chapeltown, Sheffield remains in special measures to protect people using this service, after a further rating of Inadequate following an inspection by the Care Quality Commission in April this year.

Warren Park is a care home registered to provide accommodation with nursing and/or personal care for up to 60 older people, including people living with dementia. At the time of our inspection 25 people were living at the home.

We inspected this service on 11 and 20 April 2016.

Under CQC’s new programme of inspections, all adult social care services are given a rating to help people choose care. We ask five questions, are services; safe, effective, caring, responsive and well led. Overall, Warren Park has been rated as Inadequate.

The full report from the inspection can be found here on our website: www.cqc.org.uk/location/1-1910271205.

At the last inspection on 21 and 25 September 2015 the service was rated inadequate and placed into special measures. We took enforcement action against the registered provider and the then registered manager telling them they needed to improve. During this inspection we found the service had made some improvements, but these were insufficient to fully meet regulations.

Our most recent report identified a number of areas which we found concerning including:

  • People and relatives felt staff were visible and we found staff available to respond to people's needs, but staffing levels at times, did fall below that identified as being required by the service. Nursing staff were not always able to give people their morning medicines at the right time.
  • The service were working within the principles of the Mental Capacity Act, but were not meeting the conditions of one of the authorisations, which meant the person was not receiving appropriate care to meet their needs. They had told the authorising body about this.
  • There was an inadequate system in place to monitor and improve the quality of the service provided, because checks and audits in place had not been effective in ensuring compliance with regulations.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“People are entitled to services which provide safe, effective, compassionate and well-led high quality care.

“Our biggest concern with Warren Park is that there was a lack of sufficient improvement to meet their regulation obligations. This is why we have intervened to keep people using this service safe.

“Our first instinct is to make sure the service improves, but we must take action to protect people when we are worried about their safety.

“The service will be kept under review and, we will not hesitate to take further enforcement action should the service deteriorate further.”

Ends

For further information please contact CQC Regional Communications Officer Kerri James by email kerri.james@cqc.org.uk or by phone on 07464 92 9966. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters.

For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

 

Since 1 April, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. For further information on the display of CQC ratings, please visit: www.cqc.org.uk/content/display-ratings.

 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.