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Lancashire nursing home is rated as Inadequate and placed into special measures by CQC

21 October 2015
Euxton Park Care Home
  • Media

The Care Quality Commission (CQC) has told Euxton Park Care Home in Chorley, Lancashire that it must make improvements to protect the safety and welfare of people living there.

CQC carried out an unannounced inspection at the home in August this year and identified a number of areas where improvements were required.

During their inspection, CQC found that the home, operated by Four Seasons Healthcare (England) Limited, was failing to provide care which was safe, effective, caring, responsive or well led.

Under CQC’s new programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Euxton Park Care Home has been rated as Inadequate and has been placed into special measures.

A full report from the inspection has been published on the CQC website. 

The report identifies a number of areas in which improvements are required, including:

  • Risks were not well managed in the home. The policies in place to protect people from avoidable harm were not always followed.
  • Inspectors were concerned that people were not protected against the risks associated with unsafe use and management of medicines.
  • The home was not sufficiently staffed to ensure people’s needs could be fully met.
  • People’s healthcare needs were not always being met, and care plans lacked sufficient detail to guide staff on how to deliver safe and appropriate care.
  • Inspectors were concerned that people who were at risk of poor nutrition were not being supported appropriately to manage that risk.
  • People living at the home were at risk of being deprived of their liberty because legal requirements and best practice guidelines were not always followed.
  • Staff were not being supported with sufficient training to care for people and many had only a limited understanding of the Mental Capacity Act 2005.
  • There were no systems in place to monitor the quality of service being provided.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“It is unacceptable that the provider has allowed the quality of service to continue to deteriorate. We found areas of poor care at our previous inspection in January and it is of serious concern that these issues have not been fully addressed.

“People are entitled to services which provide safe, effective, compassionate and high quality care and we have told the provider that they must take action as a priority.

“We are in close liaison with the local authority to monitor the situation and ensure people living at the home are not at risk.

“Given the continued shortfall in standards of care, we have placed this service in special measures and made it clear where action must be taken to address the concerns identified.

“We will re-inspect the home within six months to check whether sufficient improvements have been made. If we find that the service being provided remains inadequate, we will consider taking further steps to cancel its registration with CQC."

Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.


For further information, please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519 or 07881656012.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


CQC has published a full report on Euxton Park Care Home


Since 1 April, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. For further information on the display of CQC ratings, please visit:

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.