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Lancashire nursing home is rated as Inadequate and placed into special measures by the Care Quality Commission

1 September 2015
  • Media

The Care Quality Commission (CQC) has told the provider of Barrisle Care Home, on Greenside Gardens, in Leyland, that they must make urgent improvements in order to ensure the safety and wellbeing of people living there.

During an unannounced inspection of the home in May this year, inspectors found that the registered provider, Barrisle Care Home Limited, was failing to provide care which was safe, effective, caring, well led or responsive to people’s needs.

Under CQC’s programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, CQC has rated Barrisle Care Home as Inadequate and placed the home into special measures.

A full report from the inspection has been published on the CQC website:

The report identifies a number of areas of concern, including:

  • Inspectors raised concern that staff were not being effectively deployed within the home in order to ensure people’s needs were consistently met.
  • People were not protected against the risks associated with unsafe use and management of medicines because the provider did not have appropriate arrangements in place for the safe administration, storage and recording of medication.
  • Checks carried out on staff as part of the home’s recruitment procedures had not always been fully completed before staff started work at the home.
  • Staff were not always provided with sufficient training and supervision.
  • The quality of care records varied considerably. While some provided up to date detailed information, others contained only basic guidelines for staff to follow when delivering care.
  • People were at risk of being deprived of their liberty because legal requirements and best practice guidelines were not always followed.
  • People’s dignity was not always respected, and staff were seen to approach care in a task oriented way.
  • The provider did not have an effective system in place to regularly assess and monitor the quality of service that people received.

Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, said:

“Our inspectors identified many areas of poor care at Barrisle Care Home. It is essential that the provider takes action to address all of the concerns.

“As the registered provider, they have a responsibility to ensure that people are safe and protected from the risk of harm. All people living at the home have a right to receive care which is of a high quality, compassionate and safe. The provider must ensure that the staff are given the support and training they need to deliver appropriate care that fully meets people’s individual needs.

"Since the inspection we have been working closely with the local authority to ensure that residents are not at risk. We have placed this service in special measures and are considering the need to take further action in relation to this provider. We will report on this action when it is completed.

“We will re-inspect the home within six months to check whether sufficient improvements have been made. If we find that the service being provided remains inadequate, we will consider taking further steps to cancel its registration with CQC."


For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here (please note: the duty press officer is unable to advise members of the public on health or social care matters).

For general enquiries, please call 03000 61 61 61. 

Last updated:
29 May 2017

Notes to editors


CQC has published a full report detailing the findings of their inspection:


In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them.


Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. For further information on the requirement for providers to prominently display their CQC ratings, please visit:


Special Measures All adult social care services inspected since 1 April 2015 that receive an overall rating of Inadequate will be placed into special measures by CQC. The regime is designed to make sure there is a timely and coordinated response to Inadequate care and we will use it alongside our


When a service is in special measures it is the provider’s responsibility to improve, seeking appropriate support from its own resources and from other relevant organisations. When we can, we will signpost providers to improvement support agencies.


Those services will be inspected again within six months. If a service demonstrates improvements and is no longer rated as inadequate for any of the five key questions we will take it out of special measures. If sufficient improvements have not been made and there remains a rating of inadequate for any key question or overall, we will take further action which may include cancelling the registration of that service.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.