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Huddersfield medical practice raises its game: Inadequate to Good and taken out of special measures

Published:
14 February 2017
Service:
Lepton & Kirkheaton Surgeries
Categories:
  • Media,
  • GP and GP out-of-hours services

The Care Quality Commission has found the quality of care provided by Lepton & Kirkheaton Surgeries , Huddersfield to be Good following a follow-up inspection carried out in November 2016.

CQC had previously inspected the practice in January 2016 and had found serious concerns. As a result the practice was rated as inadequate and placed into special measures.

In the report, just published, inspectors rated the practice as Good in five domains – safety, effectiveness, caring, responsiveness and well-led. Overall, the practice has been rated as Good. A full report of the inspection has been published on our website.

Following this inspection, CQC found that the practice had taken action to remedy the shortfalls from the last inspection. There was now a far more open and transparent approach to safety and effective systems were in place for reporting and recording significant events. In addition, inspectors could now see that risks to patients were being assessed and well managed

CQC’s Deputy Chief Inspector of General Practice in the North, Alison Holbourn says:

“I congratulate Lepton & Kirkheaton Surgeries on the excellent progress the practice has made. Since our last inspection it was clear that patients were now being treated with more compassion, dignity and respect and inspectors could see they were involved in their care and decisions about their treatment."

Since the previous inspection, improvements had been made to the monitoring of temperature sensitive medicines and infection control procedures. Furthermore, we could now see that lessons were widely shared and reflected upon to make sure action was taken to improve safety and patient outcomes in the practice."

“The practice had good facilities and was well equipped to treat patients and meet their needs, patients saying they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day."

“Since the previous inspection, the practice had developed a clear vision and strategy to deliver high quality care and promote good outcomes for patients and the appropriate training and support for staff. Encouragingly all members of the team were clear about the vision and their responsibilities in relation to it."

“In the eleven months since the practice was placed in special measures it is evident that it has made very good progress I pleased to be able to say that this service is now out of special measures. This recognises the significant improvements made to the quality of care provided at this practice and I feel sure that the practice will continue to improve.”

Ends

For media enquiries, David Fryer 07754 438750, or call the CQC press office on 020 7448 9401 during office hours or out of hours on 07917 232 143.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice and out-of-hours service, we will look at the quality of care for the following six population groups:

  • Older people
  • People with long-term conditions
  • Families, children and young people
  • Working age people (including those recently retired and students)
  • People whose circumstances may make them vulnerable
  • People experiencing poor mental health (including people with dementia).

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.