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Dr Rashid Kadhim’s Southwark surgery remains Inadequate

Published:
30 March 2017
Service:
Dr Rashid Kadhim
Categories:
  • Media,
  • GP and GP out-of-hours services

A south east London GP practice will remain in special measures after a follow up inspection by the Care Quality Commission found it had failed to make sufficient improvements.

The inspection at Dr Rashid Kadhim’s Avicenna Health Centre practice in Southwark, in January 2017, was six months after a previous inspection in July 2016 found it to be Inadequate overall.

The practice will now be kept under review. If there are not sufficient improvements within the next six months CQC could begin enforcement procedures to cancel the practice’s registration.

Areas where the practice must improve include:

  • Ensure the practice provides a nurse for more than one day a week so that patient demands are met.
  • Ensure accurate records are in place and maintained in relation to fire safety, cleaning of clinical equipment, staff records and the action taken in regard to GP call backs to patients.
  • Providing patients with access to online booking.

In addition the practice should: enable staff to obtain hepatitis B immunisation; revise its chaperone policy; monitor the punctuality of appointments and patient waiting times and consider developing a practice leaflet.

Ursula Gallagher, CQC's Deputy Chief Inspector of General Practice, said:

This service was placed in special measures in July 2016. It is disappointing that the practice has not made sufficient improvements and remains Inadequate for caring, responsive and well-led. The service will therefore remain in special measures and will be closely monitored by ourselves and local commissioners."

“Although we did see some improvement since our last inspection, e.g. staff worked with other health care professionals to understand and meet the range and complexity of patients’ needs. We also saw that meetings now took place with other health care professionals on a regular basis. However, major concerns remain in many areas."

“If insufficient improvements are not made we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service. This could lead to cancelling their registration if they do not improve.”

A full report of this inspection has been published on our website.

Ends

For further information please contact Ray Cooling, Regional Engagement Manager (London), on 020 7448 9136 or call the press office on 020 7448 9401 during office hours. 

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Last updated:
29 May 2017

Notes to editors

Under CQC’s new programme of inspections led by Professor Steve Field, Chief Inspector of General Practice, all of England’s GP practices are being inspected and given a rating.

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice and out-of-hours service, we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students),People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia). 

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

Under CQC’s new programme of inspections led by Professor Steve Field, Chief Inspector of General Practice, all of England’s GP practices are being inspected and given a rating.

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice and out-of-hours service, we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students),People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia). 

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.