CQC wins case to close Enfield care service

Published: 30 July 2019 Page last updated: 30 July 2019
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At the Royal Courts of Justice, The First-Tier Tribunal has upheld the Care Quality Commission’s bid to close a care service. Enfield based, Lime Trees Residential Care Home Limited, failed in its bid to stop the CQC from cancelling its registration.

The Tribunal heard that the residential care home In The Limes Avenue, Enfield, had not provided the standard of care that people should expect.

The court heard a catalogue of poor care from previous inspections, including:

  • Residents left in their rooms with soiled incontinence pads, urine-soaked mattresses, and a fresh pillowcase being put on a still-wet pillow.
  • A strong smell of urine and, in some cases, faeces on the premises. 
  • Failure to assess the risk and prevent the spread of infection by keeping the place clean. 
  • Failure to prevent abusive and degrading treatment.
  • Use of a walk-in shower that, when the door was left open for staff to assist when required, exposed naked occupants to view by other residents.
  • Failure to keep records of assessments of capacity to assess if residents had capacity to consent to their care. 
  • Failure to maintain adequate staff recruitment and training records.

First-tier Tribunal Judge, Graham Sinclair, ruled earlier this month that the appeal be dismissed and the CQC’s decision to cancel the appellant’s registration as a care provider dated 9 July 2018 be confirmed.

Alison Murray, CQC’s Head of Adult Social Care Inspection in London, said: “People in residential care homes have a right to expect a good quality of care. Sadly, this was not the case at Lime Trees Residential Care Home.

“CQC inspectors observed poor standards of care and eventually we were obliged to cancel the provider’s registration. The provider appealed, but now the courts have ruled in CQC’s favour, ensuring there can be no more sub-standard care at Lime Trees.”

Ends

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About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.