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CQC takes action at Shrewsbury and Telford Hospital NHS Trust

24 October 2018
  • Media

The Chief Inspector of Hospitals has taken urgent action to protect people at Shrewsbury and Telford Hospital NHS Trust following inspections at its maternity and emergency departments.

Unannounced inspections of services, including maternity and urgent and emergency care, at The Princess Royal Hospital and Royal Shrewsbury Hospitals took place between 21 to 31 August.

Concerns were highlighted with regard to the trust’s reduced foetal movements guidelines during the inspection of maternity services and a further unannounced inspection took place on 7 September.

The inspections also highlighted concerns regarding urgent and emergency care particularly with regard to the treatment and recognition of sepsis.

As a result of these inspections conditions have been placed on the trust’s registration. The conditions demand that the trust reports weekly to CQC detailing action it has taken to ensure the system in place for clinical management of patients using midwifery services at The Princess Royal and Royal Shrewsbury Hospitals is effective.

With regard to its urgent and emergency services, the trust must report weekly to CQC detailing its action to ensure the system in place for management of deteriorating patients and sepsis at The Princess Royal and Royal Shrewsbury Hospitals is effective.

The condition also states that trust must ensure its emergency department at The Princess Royal Hospital is safe with equipment stored safely, that risk assessments are carried out and reviewed to ensure the environment remains safe and that all staff are aware of and adhere to protocols.

Professor Ted Baker, Chief Inspector of Hospitals, said: “We remain very concerned about the emergency department and maternity services at Shrewsbury and Telford Hospital NHS Trust as a result of our inspections.

“This is why we have imposed urgent conditions on the trust’s registration to safeguard patients. The conditions require the trust to report to CQC on a weekly basis detailing the action it is taking to ensure the safety of patients using its emergency and maternity services, through its systems and audits.

“We are monitoring the trust extremely closely and continue to work with NHS Improvement to ensure patient safety improves. We will return to check on whether sufficient improvements have been made and will take further action if needed.”

The full findings of CQC’s inspections at Shrewsbury and Telford Hospital NHS Trust will be published shortly. The trust is currently rated as Requires Improvement overall.


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Last updated:
24 October 2018

Notes to editors


Under CQC's inspection model, the Chief Inspector of Hospitals, Professor Ted Baker, is leading significantly larger inspection teams than before, headed up by clinical experts, specialist inspectors and trained members of the public. Whenever CQC inspects it will always ask the following five questions of every service: Is it safe? Is it effective? Is it caring? Is it responsive to people’s needs? Is it well-led?


Since 1 April 2015, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. For further information on the display of CQC ratings, please visit:


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.