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CQC takes action to protect people at Ashbourne House Nursing Home, Middleton

Published:
21 July 2016
Service:
Hopwood Lodge (MCR)
Categories:
  • Media

The Care Quality Commission (CQC) has put Ashbourne House Nursing Home, Middleton, into special measures to protect people who live at the service after rating the service as Inadequate following an inspection in June this year.

Ashbourne House Nursing Home is based in Middleton and is registered to provide care and accommodation and nursing care for up to 29 older people. At the time of the inspection there were 16 people living at the home.

This unannounced inspection was scheduled to check on progress made to deal with concerns identified at the time of a previous inspection, in February 2016.

During this latest inspection CQC found the provider had not taken the necessary action and therefore continued to be in breach of the regulations.

The full report of the inspection is published on this website.

Inspectors found people were not protected against the risk of abuse as effective as systems and process to guide staff were not in place.

The provider and registered manager had again failed to implement effective systems to monitor and improve the service so that people experienced good quality care which met their individual needs.

The system for managing and recording the administration of medicines was not safe. Stocks of prescribed medicines were not always available, inspectors also found a prescribed medicine was given to two people it was not prescribed for and one person was not given their medicine as prescribed.

People's personal care was not delivered in a thorough and dignified way. Inspectors found institutional practice in staff routines which involved getting people ready for bed in their night clothes early evening regardless of their wishes and poor personal care routines in that some people did not receive sufficient bathing or daily washing, or basic care such as teeth being cleaning, hair washed, and a daily shave.

At the last inspection the provider could not demonstrate that appropriate action had been taken to address the work which was required to the main electric circuits. No evidence was provided to show the system was now safe.

CQC again found that activities offering stimulation and variety to people's day were poor. There was no evidence to show that work to improve opportunities for people, as recommended at the last inspection, had been considered or acted upon.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“We found the care provided at Ashbourne House Nursing Home fell a long way short of the standards we expect services to provide. This is why we have intervened to keep people using this service safe.

“We are deeply concerned that despite a number of requirements for improvement made during our last inspection, these had not been acted upon, placing people at risk of harm, and continuing to let people down. This must not continue.

“We are now taking further action to protect people and we will report on this when the legal process is complete. In the meantime we will continue to work with Rochdale Council to ensure that people are safe and get the services they need.

Any regulatory decision that CQC takes is open to challenge by a registered provider through a variety of internal and external appeal processes.

Ends

For more information contact Kerri James, CQC Regional Engagement Communications Officer on 07881656012.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


Since 1 April 2015, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. Further information on the display of CQC ratings.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.