CQC successfully prosecutes unregistered care provider

Published: 14 May 2019 Page last updated: 14 May 2019

A provider who provided domiciliary care services in Chippenham, Wiltshire without being registered with the CQC has been ordered to pay more than £6260 at Swindon Magistrates’ Court.

The provider was not registered with the Care Quality Commission as required by law. It is an offence under the Health and Social Care Act 2008 to carry out a regulated activity without
being registered with CQC.

Ms Heike Sampson appeared in court on 26 February 2019 and pleaded guilty as the owner of Sampson Care. She was sentenced on 9 May 2019 and fined £1600 and ordered to pay a victim surcharge of £160 and £4500 costs, making a total of £6260. 

Ms Heike Sampson ran a homecare service from two different units; Hideaway Lodge in Fishersbrook, Calne, Wiltshire and Westerham Walk, Calne, Wiltshire, between August 2017 and March 2018.

Joyce Frederick, CQC’s Deputy Chief Inspector of Registration said: 

“CQC carries out a vital role in registering and regulating services so that people can be protected and have good quality care. The conclusion of this case demonstrates that we will hold providers to account, including prosecution when that is warranted, for providers who wish to circumvent this responsibility. I would like to thank the CQC team whose investigation and assessment led to the prosecution of Ms Sampson”


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About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.