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CQC recommends Melrose Surgery, Reading stays in special measures

19 November 2015
Melrose Surgery - Dr Fab Williams & Partner
  • Media,
  • GP and GP out-of-hours services

England’s Chief Inspector of General Practice has recommended a Reading GP surgery remains in special measures following its third inspection by the Care Quality Commission.

The Care Quality Commission has found the quality of care at Melrose Surgery in London Road, Reading, to be Inadequate following an inspection carried out in September 2015. Subsequently the owner has cancelled the registration of the service and a new provider has taken over.

A full report of the inspection has been published today

Ruth Rankine, Deputy Chief Inspector of General Practice in CQC’s South region said:

“It is important that the people who were registered with Melrose Surgery could rely on getting the high quality care which everyone is entitled to receive from their GP.

"Although the patients we met told us they were treated well with dignity and respect, we also found that care and treatment was not always delivered in line with best practice.

“We know that Dr Williams has cancelled his registration with CQC and patients have been transferred to a neighbouring GP."

Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led.


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Last updated:
29 May 2017

Notes to editors

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.