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CQC rate Benenden Hospital, Kent as Outstanding

16 May 2017
Benenden Hospital
  • Media,
  • Hospitals

The Care Quality Commission has published a report on Benenden Hospital, Goddard's Green Road, Benenden, Kent. 

This follows an inspection visit in January 2017 which was carried out as part of CQC’s scheduled inspection programme for 2016/17. Overall, Benenden Hospital was rated as Outstanding. While being rated Good for being safe and effective and Outstanding for being caring, responsive and well-led.

The full report is available on our website

Elaine Biddle, CQC Hospital Inspection Manager, South East, said:

“It is wonderful to see that Benenden Hospital was consistently ensuring staff were motivated in going the extra mile with people and receiving care which exceeded their expectations. The relationships between people who used the service and staff was strong, caring and supportive and seen as a partnership and for that we gave the service an outstanding rating."

“Inspectors found the management of the services was outstanding and assured the delivery of high-quality person-centred care. The clinical managers were seen to be committed to the patients in their care, their staff and the service This, as well as a very visible and supportive leadership ensured a motivated and inspired work-force. Frontline staff were seen to be passionate about providing a high quality service for patients with a continual drive to improve the delivery of care."

“The team should all be extremely proud of the work they do. I congratulate the staff at Benenden Hospital for achieving our highest rating.”


For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Whenever CQC inspects it will always ask the following five questions of every service:
  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Since 1 April, registered providers of health and social care services have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.