CQC rate Beeches Surgery, Carshalton as Inadequate

Published: 14 May 2015 Page last updated: 12 May 2022
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England’s Chief Inspector of General Practice has rated a Carshalton GP practice Inadequate following an inspection by the Care Quality Commission.

Under CQC’s new programme of inspections, led by Professor Steve Field, Chief Inspector of General Practice, all of England’s GP practices are being inspected and given a rating.

Beeches Surgery was inspected in January by a CQC team which included a CQC lead inspector, a GP specialist adviser and a specialist in practice management.

A full report of this inspection has been published on the CQC website today.

Ursula Gallagher, Deputy Chief Inspector of General Practice said:

“While patients spoke well of care they received at the practice, our inspectors did find areas of concern. I feel it is vital Beeches Surgery takes action to address those concerns. The practice has a responsibility to ensure that all people using the services have a right to receive care which is of a high quality, compassionate and safe"

The Care Quality Commission has identified 13 areas for improvement, including:

  • Ensure there are appropriate arrangements in place for safe processing of prescriptions and storage of blank prescription forms.
  • Ensure that people with long-term conditions are reviewed regularly and their care is planned appropriately
  • Ensure non-clinical staff receive training in safeguarding of children and vulnerable adults.

Ends

For media enquiries, contact John Scott, Regional Engagement Manager, on 077898 75809 or contact CQC’s press office on 020 7448 9401, during office hours, or, out of hours, on 0778 987 6508. For general enquiries, call 03000 61 61 61.

Find out more

Read our reports on Beeches Surgery.

While patients spoke well of care they received at the practice, our inspectors did find areas of concern.

Ursula Gallagher, Deputy Chief Inspector of General Practice

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.