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CQC inspectors publish ratings on 123 adult social care services in London and the South
In the past week the Care Quality Commission has published a further 123 reports on the quality of care provided by adult social care services across London and the South of England.
Following recent inspections in the South, 53 of these care homes and agencies supporting people in their own homes have been rated as Good, 20 have been rated Requires Improvement, three have been rated Inadequate and two services were rated Outstanding.
While in London 32 of these care homes and agencies supporting people in their own homes have been rated as Good, and 13 have been rated Requires Improvement.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Deborah Ivanova, Interim Deputy Chief Inspector for Adult Social Care in London and the South, said:
"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”
Full reports on all 123 inspections are available on this website.
For further information please contact John Scott, Regional Engagement Manager on 07789875809. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (Please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit 'Making the 'Mum test' real'.
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. See further information on the requirement for providers to prominently display their CQC ratings.
On 17 February 2016 we launched our care home ratings map, which gives a picture of how we've rated care homes across England: http://www.cqc.org.uk/content/map-care-home-ratings-england.