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CQC inspectors highlight outstanding and good care as reports are published on 64 more GP practices
The Chief Inspector of General Practice has found another 45 GP practices to be Good and eight to be Outstanding following recent inspections by the Care Quality Commission.
This week, CQC has published a further 64 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
Of those, 45 of the practices have been rated as Good, seven have been rated Requires Improvement, eight have been rated Outstanding, three have been rated Inadequate and one was a focused inspection.*
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 85 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we will expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 64 inspections are available on this website.
GP Practices listed by CCG area and rating:
- Burn Brae Medical Group, NHS Northumberland CCG: Outstanding
- Church Walk Surgery, NHS Nottingham West CCG : Outstanding
- Dr Watson and Partners, NHS Wakefield CCG: Outstanding
- Ferrybridge Medical Centre, NHS Wakefield: Outstanding
- Kings Road Medical Centre, NHS West London: Outstanding
- The Doctor Hickey Surgery, NHS Central London (Westminster) CCG: Outstanding
- The Eaglescliffe Medical Practice, NHS Hartlepool and Stockton-on-Tees CCG: Outstanding
- The Weobley and Staunton-On-Wye Surgeries, NHS Herefordshire CCG: Outstanding
- Bewick Crescent surgery, NHS Durham Dales, Easington and Sedgefield CCG: Good
- Cavendish Medical Practice, Sandwell and West Birmingham: Good
- Central Surgery, NHS Coventry and Rugby CCG: Good
- Clanricarde Medical Centre, West Kent CCG: Good
- Clifton Road Surgery, Coventry and Rugby: Good
- Crofton and Sharlston Medical Practice, Wakefield CCG: Good
- Dr Anderson & Partners - Victoria Road Surgery, Great Yarmouth and Waveney CCG: Good
- Dr Geeta Gupta, NHS Stockport CCG: Good
- Dr HN Hammersley and Partners, Oxfordshire Clinical Commissioning Group : Good
- Dr Kumar and Partner - Studfall Medical Centre, NHS Corby CCG: Good
- Dr Mahmud and Partners, Castlepoint and Rochford: Good
- ** Dr Om Sharma, Nottingham: Good
- Dr Philip Mackney, NHS West London: Good
- Dr R Hazeldine & Dr M Taylor, NHS Leicester City CCG: Good
- Dr Reading and Partners, Bristol: Good
- Dr Winifred Helen McManus, South Tyneside: Good
- Drs Williams, Selby, Johnstone, Romaniuk & Where, NHS Wirral CCG: Good
- Elmwood Family Doctors, Greater Huddersfield : Good
- Fosse Medical Centre, NHS Leicester City CCG: Good
- Freeman Clinics Limited, Newcastle Gateshead: Good
- Garnet Fold Practice, Bolton: Good
- Great Lever Practice, NHS Bolton: Good
- Heaton Medical Centre, NHS Bolton CCG: Good
- JR Nathan, Sunderland CCG: Good
- Merchiston Surgery, Swindon: Good
- Morrill Street Group Practice, NHS Hull: Good
- Moss Valley Medical Practice, Southern Derbyshire: Good
- Old Road Medical Practice, North East Essex CCG: Good
- Otford Medical Practice, West Kent: Good
- Peelhouse Medical Plaza, Widnes CCG: Good
- Peninsula Medical Practice Grange over Sands Health Centre, Cumbria: Good
- Pickering Medical Practice, NHS Vale of York: Good
- Pinfold Medical Practice, NHS West Leicestershire CCG: Good
- Rutherford Medical Centre, Liverpool CCG: Good
- St Andrews Medical Centre 3, CCG – Salford: Good
- St Andrews Medical Practice 4, CCG – Salford: Good
- St Paul's Partnership – Lyng Medical, NHS Sandwell and West Birmingham CCG: Good
- Swan Lane Medical Centre, Bolton: Good
- Taunton Road Medical Centre, NHS Somerset CCG: Good
- The Albion Surgery, Bexley CCG: Good
- The Foreland Medical Centre, NHS West London Clinical Commissioning Group : Good
- The Sandringham Practice, Doncaster CCG: Good
- The Surgery Rugby Road, NHS Warwickshire North CCG: Good
- Townsend House Medical Centre, New Devon: Good
- York Road Group Practice, Cheshire West: Good
- Dr Somesh Chander, NHS South Tyneside CCG: Requires improvement
- East Bridgford Medical Practice, Nottingham CCG: Requires improvement
- Eastwick Park Medical Practice, Surrey Downs: Requires improvement
- Rishton and Great Harwood Surgery, NHS East Lancashire CCG: Requires improvement
- The Staunton Group Practice, Haringey: Requires improvement
- The Surgery, NHS South Tyneside CCG: Requires improvement
- Wordsworth Health Centre, Newham : Requires improvement
- Harraton Surgery, Sunderland: Inadequate
- Kirkby Community Primary Care Centre, NHS Mansfield and Ashfield CCG: Inadequate
- Melrose Surgery - Dr FAB Williams & Partner, NHS South Reading CCG: Inadequate
- * Dr Hina Naila Rauf Ansari, Croydon: Not rated
For further information, please contact Helen Gildersleeve, Regional Engagement Manager on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we publish separate press releases on the practices rated Outstanding and Inadequate.
* Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
** Dr Om Sharma was previously rated Requires Improvement and inspectors found the necessary improvements had been made when we last inspected the service, resulting in a new rating of Good.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to.