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CQC inspectors highlight good and outstanding care as reports are published on 43 more GP practices
The Chief Inspector of General Practice has found another 36 GP practices to be Good following recent inspections by the Care Quality Commission.
This week, CQC has published a further 43 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
Of those, 36 of the practices have been rated as Good, five have been rated Requires Improvement, one has been rated Outstanding and one was rated Inadequate.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 73 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we will expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 43 inspections are available on this website.
GP Practices listed by CCG area and rating:
- The Calverton Practice, NHS Nottingham North and East CCG: Outstanding
- Albany House Surgery, South Worcestershire: Good
- Beach House Shebbear, North Devon: Good
- Beaconsfield Surgery, NHS Halton CCG: Good
- Bennfield Surgery, Warwickshire North: Good
- Blackfriars Medical Practice, NHS Salford: Good
- Bowery Medical Centre, NHS St Helens CCG: Good
- Charlton Medical Centre, NHS Telford and Wrekin CCG : Good
- Church View Medical Centre, Sunderland: Good
- Colne Valley Family Doctors, Greater Huddersfield : Good
- Cowplain Family Practice, NHS Wiltshire: Good
- Dr B Fernando & Dr K Manivannan, NHS South Kent Coast: Good
- Dr Benson and Dr Ring, Greater Huddersfield : Good
- Dr DS Walsh and Partners, Bristol: Good
- Dr Hariharan & Partners, Huddersfield: Good
- * Dr Kaushal Kishore Misra, Southwark: Good
- Dr Kenyon and partners , NHS Oxfordshire CCG: Good
- Dr O S Singh & Partners, Medway: Good
- Dr Sunil Bhalla, Sandwell and West Birmingham: Good
- Drs Desai, Lowe and Farooqi, NHS Barnet CCG: Good
- Elmwood Family Doctors , Greater Huddersfield: Good
- Fiveways Medical Centre, Liverpool: Good
- Freshfields Practice, Southport and Formby: Good
- King Edward Road Surgery, Nene : Good
- Lower Broughton Medical Practice 4, NHS Salford CCG: Good
- Netherley Medical Centre, Liverpool: Good
- Nook Surgery, Huddersfield: Good
- Parkway Health Centre, Croydon: Good
- Puddletown Surgery, Dorset: Good
- St James’ Medical Centre, NHS East Lancashire CCG: Good
- The Grange Medical Centre , Wakefield: Good
- The Liphook and Liss Surgery, NHS South Eastern Hampshire CCG: Good
- The Westgate Practice, NHS South East Staffordshire CCG: Good
- Tollgate Health Centre, North East Essex: Good
- Upton Rocks Surgery, Halton CCG: Good
- West Moors Group Practice, Dorset: Good
- Westbank Medical Centre, NHS Halton CCG: Good
- Dr Latif Hussain , NHS North Staffordshire CCG : Requires improvement
- East Norwich Medical Partnership, NHS Norwich CCG: Requires improvement
- Lozells Medical Practice, Sandwell and West Birmingham: Requires improvement
- North Bicester Surgery, Oxfordshire CCG: Requires improvement
- Ward End Medical Centre, NHS Birmingham Cross City CCG: Requires improvement
- Two Steeples Medical Centre, East Leicestershire and Rutland: Inadequate
For further information, please contact Helen Gildersleeve, Regional Engagement Manager on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.
Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we have published separate press releases on the practices rated Outstanding and Inadequate.
* Dr Kaushal Kishore Misra was previously rated Requires Improvement and inspectors found the necessary improvements had been made when we last inspected the service, resulting in a new rating of Good.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to.