England’s Chief Inspector of Hospitals has rated the services provided by Cambridgeshire and Peterborough NHS Foundation Trust as Good following inspections by the Care Quality Commission.
Cambridgeshire and Peterborough NHS Foundation Trust was created in 2002 to provide mental health, learning disability and substance misuse health and social care services. It became a foundation trust on 1 June 2008 and began providing community services in 2015.
Between 12 March and 12 April 2018, a team of CQC inspectors visited ten of the trust’s core services. Inspectors rated the care provided by staff to be Good regarding whether services were effective, caring, responsive and well-led and rated as Requires Improvement regarding whether services were safe.
Local leadership across the trust was strong, visible and effective. Executive directors were known to staff and visited services. They provided inspirational leadership and the board encouraged feedback from all levels of the organisation. Staff were particularly positive about the chief executive’s approach. The responsiveness of the trust to issues raised during the inspection was immediate.
Positive feedback was received from those patients, families and carers spoken with about the care and treatment received from staff. Patients told us that they felt safe across the trust.
Deputy Chief Inspector for Hospitals (lead for mental health), Paul Lelliott, said:
“Overall, Cambridgeshire and Peterborough NHS Foundation Trust provides good care to the large population that it serves. The trust can be proud of many of the services that it manages.
“We found staff to be dedicated, kind, caring and patient focused. The local management and leadership of services were both knowledgeable and visible.
“The trust managed patient safety well. Staff and managers recognised incidents and reported them appropriately sharing any lessons learned. When things went wrong, staff apologised and gave patients honest information and suitable support.
“We were particularly impressed by the level of care offered to people using community health inpatient services which were rated Outstanding for being caring, as well as child and adolescent mental health wards which were rated Outstanding for being effective.
“Cambridgeshire and Peterborough NHS Foundation Trust is a large organisation and we found some services where improvements were needed, especially in the safe domain which we rated as Requires Improvement overall again.
“The trust has told us they have listened to our inspectors’ findings and we are confident that the executive team, with the support of their staff, will work to deliver these improvements on behalf of all of their patients. We will return in due course to check on the progress that they have made.”
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The trust can be proud of many of the services that it manages
Dr Paul Lelliott, Deputy Chief Inspector of Hospitals (and lead for mental health)