You are here

Chief Inspector of Hospitals publishes report on the quality of care provided by Northampton General Hospital NHS Trust

Published:
23 June 2015
Categories:
  • Media,
  • Hospitals

England's Chief Inspector of Hospitals, Professor Sir Mike Richards, has published a report on the quality of care provided by Northampton General Hospital NHS Trust.

The Care Quality Commission (CQC) undertook an unannounced, responsive inspection at the trust in September 2014. The inspection was carried out to review the trust’s progress in meeting the requirements of the warning notice that was issued on in March 2014. The trust had taken significant actions to meet the concerns contained in the warning notice.

The inspection focused specifically on emergency and urgent care and medical care. Both areas were rated as Requires Improvement overall.

The trust had taken significant actions to meet the concerns contained in the warning notice relating to the quality monitoring of services provided in the accident and emergency and medical care departments.

CQC’s Chief Inspector of Hospitals, Professor Sir Mike Richards, said: 

“Our inspectors found a number of improvements were needed at Northampton General Hospital NHS Trust and, while the warning notice requirements had been met and there were some areas of good practice, it was clear that work was still needed to improve services so that they meet the standards people have a right to expect.

“The trust should ensure that patient assessments in the emergency department are carried out within four hours and it must continue to embed effective training and staff appraisals systems to ensure targets are met.

The trust should also continue to review all areas of patient risk and ensure all areas of risk highlighted on the corporate risk register are reviewed within the prescribed timescales.

“Our inspectors will return to check on what progress has been made with regard to the necessary improvements.”

Full reports for the trust are published on CQC’s website today and are available via the following link: www.cqc.org.uk/provider/RNS.

Ends

For media enquiries contact Helen Gildersleeve, regional engagement officer on 0191 233 3379. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (please note: the duty press officer is unable to advise members of the public on health or social care matters).

For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

 

The Chief Inspector of Hospitals, Professor Sir Mike Richards, is leading inspection teams that include CQC inspectors, doctors, nurses, managers and experts by experience (people with personal experience of using or caring for someone who uses the type of services we were inspecting). By March 2016, CQC will have inspected and rated all acute NHS Trusts in England. Whenever CQC inspects it will always ask the following five questions of every service: Is it safe? Is it effective? Is it caring? Is it responsive to people’s needs? Is it well-led?

 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.