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Care Quality Commission takes action to protect people at Sun Woodhouse Care Home in Huddersfield

Published:
26 February 2017
Service:
Sun Woodhouse Care Home
Categories:
  • Media,
  • Care homes without nursing

Sun Woodhouse Care Home, in Huddersfield, West Yorkshire remains in special measures after the CQC again rated them as Inadequate following an inspection in January this year.

This service was previously inspected in August 2016 and rated Inadequate after CQC inspectors found several breaches of the Health and Social Care Act 2008.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“People are entitled to services which provide safe, caring and high quality care. We found that the care provided at Sun Woodhouse Care Home once again fell short of what we expect services to provide."

“At this inspection we found some improvements had been made at the home, but these were not enough to change their rating so they remain in special measures."

“Risk assessments were still inadequately managed and not person-centred, putting people at unnecessary risk of harm."

“We were also concerned that people were at risk of malnutrition and dehydration due to poor recording of what people were eating and drinking in their care records. The care home had also not established an effective way of implementing the advice of dieticians."  

“We are working with local partners including Kirklees Council to ensure the safety of people using this service and will consider using our enforcement powers to lever improvement.”

The full inspection report can be downloaded from our website.

Inspectors found that care plans were not always updated when needed throughout the home in most areas. This includes risks to people, their nutritional needs, mobility, or their mental capacity.

The care team leader told inspectors that senior care workers were now tasked with sampling five people's daily care records each day to check they contained the right level of detail. The findings at this inspection showed this had not been effective.

Inspectors checked records to see whether the home had made notifications to CQC about certain events and occurrences as is required by regulation. Inspectors found that statutory notifications for Deprivation of Liberty Safeguards authorisations had not been made to the CQC. The care team leader said they were not aware of this requirement and the area manager said they had not checked this aspect of management. This meant not all notifications to CQC had been made as required.

After the last inspection CQC met with the home to discuss the improvements required. Both CQC and Sun Woodhouse agreed admissions to the home would be halted voluntarily in the short term and then restart at a set rate until improvements had been made. Since the last inspection in August 2016 the home has abided by this agreement and provided regular progress updates to CQC. This inspection has shown that whilst some improvements have been made, further improvements are required.

Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.

Ends

For further information please contact CQC Regional Engagement Officer Kerri James by email kerri.james@cqc.org.uk or by phone on 07464 92 9966. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

 

 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.