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Care Home in Hampshire is rated as Outstanding by the Care Quality Commission

11 September 2015
SeeAbility - Fairways Residential Home
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The Care Quality Commission has found the quality of care provided by SeeAbility – Fairways Residential Home, Hampshire to be Outstanding following an inspection carried out in July.

SeeAbility Fairways is a home near the centre of Fleet in Hampshire which provides personal care for up to seven people who are blind or partially sighted and who may have learning disabilities.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, effective and well-led care. A full report of the inspection has been published today.

Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led.

Deborah Ivanova, Interim Deputy Chief Inspector of Adult Social Care South, said:

"We found that people living at this home and their relatives were overwhelmingly positive about the quality of their care.

"Inspectors found many examples of the home’s management implementing innovative approaches to ensure care was delivered to a high standard.

"The culture of the home was positive, people were treated with kindness, compassion and respect and staff promoted people’s independence and right to privacy.

"The staff were highly committed and provided people with positive care experiences. They ensured people’s care preferences were met and gave people opportunities to try new experiences."

The report on SeeAbility Fairways highlights innovative and creative practice used by staff and a clear commitment by managers to continually improve. All of the people inspectors spoke with were highly complementary about the care and treatment they received and there was a very positive atmosphere within the home.

Staff put people at the heart of the service and encouraged them and their relatives to be fully involved in the planning of care. Staff were highly motivated and flexible which ensured people’s plans were realised so that they had meaningful and enjoyable lives.


For further information, please contact John Scott, Regional Engagement Manager on 07789875809. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit:

Since 1 April, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. For further information on the display of CQC ratings, please visit:

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.