Your mental health care: Nick's story

Page last updated: 12 May 2022
Nick

A few years ago, after a difficult time at work, I realised that I needed to do something about the feelings of anxiety and depression I was having.

When I felt that I was at my lowest point, I picked up the phone and called my GP surgery. As usual, I was able to get an appointment the same day.

I explained my situation and how I was feeling to my GP. Beforehand, I was afraid that I might feel that I was being rushed out the door or that what I was feeling was trivial.

Instead, I felt I was listened to and that I was given enough time to talk through my feelings. At every step I was taken seriously, and was reassured that what I was experiencing was real and that it was not unusual to feel this way.

From the outset I felt that I was in a very safe pair of hands.

When it came to discussing treatment, I expressed my hesitations about taking medication. My GP was sensitive to my views and opinions and I never felt that I was pushed towards one treatment plan.

In the end, I moved forward with a plan that included medication, exercise and counselling. While I was on the medication, I was scheduled for regular check-ups with my GP to check how I was progressing, and when I came off the medication I was also monitored closely to make sure that I was feeling OK.

I no longer have regular check-ups, but I still see the same GP and he always asks me how I am feeling in a friendly and non-intrusive way.

My experience was extremely positive – I can’t find anything to fault. I felt that my GP was on my side and I received great care.

More information

Your Experiences
Hear people's experiences of accessing treatment for mental health conditions, and their ideas for how care could improve.

Examples of outstanding care
Find out what some GP services are doing to improve the lives of people with mental health conditions and recognise their concerns.

Take part in the conversation
Join the conversation on Twitter using the #YourMentalHealthCare hashtag, or tell us about your care through our website.