Death of a person using the service – notification form

Page last updated: 12 March 2024
Organisations we regulate

You must submit your notification online or send it by email

You must tell us about the death of a person using your service if either of the following has happened:

  • the person died while a regulated activity was being provided
  • their death may have been a result of the regulated activity or how it was provided.

You must notify us as soon as possible.

There is a specific notification form to use for the death of a detained mental health patient.

NHS trusts: report deaths through NRLSor LFPSE. They do not need to notify us separately.

How to notify us

There are 2 ways you can tell us about a death.

Notify us online: new CQC portal

Use the online form: Death of a person using your service.

Create an account or sign in to notify us using the new CQC provider portal

Email a Word form

Use this form to tell us about the death of a person using your service.

You must use this up-to-date form and provide all the information we ask for. If your form is incomplete we will return it to you.

Email the completed form to

Your notification

Your acknowledgement number may be different to what you expect. As we upgrade our systems you will receive either an ENQ reference number, notification ID, or case ID. Any of these numbers will identify your notification.