Allegations of abuse (safeguarding) – notification form

Page last updated: 26 February 2024
Categories
Organisations we regulate

You must submit your notification online or send it by email

You must tell us about abuse or allegations of abuse concerning a person using your service if any of the following applies:

  • the person is affected by abuse
  • they are affected by alleged abuse
  • the person is an abuser
  • they are an alleged abuser

NHS trusts: report deaths through NRLS or LFPSE. They do not need to notify us separately.

How to notify us

There are 3 ways you can tell us about an allegation of abuse.

Use our existing provider portal

If you already have an account you can notify us online through the CQC Provider Portal.

Log in to notify us using the existing CQC provider portal

Notify us online: new CQC portal

If we have invited you to use our new system, you can use the online notification form. See your invitation email 'New CQC portal: sign up today' to find out how to log in and notify us.

Email a Word form

Use this form to tell us about abuse or allegations of abuse concerning a person using your service.

You must use this up-to-date form and provide all the information we ask for. If your form is incomplete we will return it to you.

Statutory notification: Abuse or allegations of abuse concerning a person who uses the service

Email the completed form to HSCA_notifications@cqc.org.uk.

Your notification

Your acknowledgement number may be different to what you expect. As we upgrade our systems you will receive either an ENQ reference number, notification ID, or case ID. Any of these numbers will identify your notification.