Display of ratings: Community-based adult social care

These are the ways you should display your ratings if you operate:

• community-based adult social care services

This includes domiciliary care, supported living and Shared Lives.

Posters

Premises poster: display at the premises it relates to.

Display at:

• every premises where you provide a regulated activity
• your main place of business

You do not need to display posters:

• if your main place of business is your own home and people who use your services do not visit it
• in a person’s home if you are delivering care to them in their own home (including supported living and Shared Lives)
• in vehicles

Online

You will have ratings for your individual service.

You must display your current rating on every website you operate that describes the services you deliver.

Display your rating on a permanent page where it is:

• frequently visited by the public (people who use services or those acting on their behalf)
• conspicuous
• obvious what service the rating relates to
• found through your main website navigation.

Display your rating on the main homepage or on appropriate landing pages.

How to display your ratings