Display of ratings: Ambulance (NHS)

Page last updated: 12 May 2022
Organisations we regulate

These are the ways you should display your ratings if you operate:

  • NHS ambulance services


Provider-level poster: you only need to display this if we have not awarded a rating for the premises. For example, at your head office.

Premises poster: display at the premises it relates to.

Activity poster for core services:

  • display alongside either the premises poster or the provider poster
  • if you provide more than 12 core or specialist services, this poster prints on two pages. You should display both pages.

You do not need to display posters in ambulances or other vehicles.


You will have:

  • a provider level rating
  • ratings for individual services

You must display your current rating on every website you operate that describes the services you deliver.

Display your rating on a permanent page where it is:

  • frequently visited by the public (people who use services or those acting on their behalf)
  • conspicuous
  • obvious what service the rating relates to
  • found through your main website navigation.

Display your rating on the main homepage or on appropriate landing pages.

How to display your ratings