Death of a person using the service – notification form

Page last updated: 7 November 2023
Organisations we regulate
You must send your notification by email or submit it online

You must tell us about the death of a person using your service if either of the following has happened:

  • the person died while a regulated activity was being provided
  • their death may have been a result of the regulated activity or how it was provided.

You must notify us as soon as possible.

There is a specific notification form to use for the death of a detained mental health patient.

NHS trusts: report deaths through NRLSor LFPSE. They do not need to notify us separately.

How to notify us

There are 3 ways you can tell us about a death.

Use our existing provider portal

If you already have an account you can notify us online through the CQC Provider Portal.

Log in to notify us using the existing CQC provider portal

Notify us online: new CQC portal

If we have invited you to use our new system, you can use the online notification form. See your invitation email 'New CQC portal: sign up today' to find out how to log in and notify us.

Email a Word form

Use this form to tell us about the death of a person using your service.

Email the completed form to

Your notification

Your acknowledgement number may be different to what you expect. As we upgrade our systems you will receive either an ENQ reference number, notification ID, or case ID. Any of these numbers will identify your notification.