When and how to tell us about the death of a person using your service.

How to notify us

If you have an account with the CQC Provider Portal, you can send us your notification online.

Notify us online

If you do not have access to the Provider Portal, you can notify us by filling in a form and emailing it to HSCA_notifications@cqc.org.uk.

NHS trusts report deaths through the NRLS. They do not need to notify us separately.

When you need to tell us about a death

You must notify us if the person's death:

• took place while a regulated activity was being provided or
• may have been a result of the regulated activity or how it was provided.

You must notify us of the death without delay.