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How we monitor independent doctors and clinics

  • Organisations we regulate

We collect and analyse information about services from a range of sources as part of our intelligence-driven approach to regulation. This helps us to target our resources where the risk to the quality of care is greatest.

We gather information from a range of sources, including:

  • people who use services
  • other regulators and oversight bodies
  • local organisations
  • other stakeholders and service providers

We expect you to have your own system to gather feedback about the care you deliver and use it to improve the quality of care. Inspection teams will consider this alongside other feedback when making judgements about your service.

Last updated:
20 October 2020