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What happens next?

  • Organisations we regulate

This depends on what the monitoring activity shows us.

If it indicates that there may be a risk to the safety of people using the service, we will take further regulatory action.

For adult social care and primary care services, if we do not need to consider an inspection or take any other regulatory action, we will send you a copy of the monitoring summary record.

Regulatory action

This could include:

  • help to find additional sources of support for your service
  • inspection
  • enforcement processes.

Monitoring summary record

This record is not an inspection report, and there is no rating as a result. This means that usual steps such as the factual accuracy process do not apply.

We will not publish summary records on our website.

Last updated:
16 October 2020