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The information we consider

  • Organisations we regulate

Information we have about your service

We consider:

  • previous inspection reports and ratings
  • monitoring information we collect through our usual data sources
  • our inspector’s knowledge of your service.

People’s experience of care

We also consider the views of people who have used the service. We get these from responses to our online give feedback on care service, enquiries, and information from other agencies such as Healthwatch or local authorities.

If we do not have up-to-date evidence, we may ask for further information. For example, we may ask if you have a patient or user group we could contact, or use our Experts by Experience programme to contact people or local groups.

Last updated:
01 October 2020