Factual accuracy check

Page last updated: 17 November 2023
Organisations we regulate

When we have checked the quality of the draft inspection report, we will send you the draft documents.

We will ask you to check the factual accuracy and completeness of the information that we have used to reach our judgements and ratings, where applicable.

The factual accuracy checking process allows you to tell us:

  • where information is factually incorrect
  • where our evidence in the report may be incomplete

The factual accuracy process gives inspectors and providers the opportunity to ensure that they see and consider all relevant information that will form the basis of CQC’s judgements.

The process also enables providers and inspectors to consider all relevant information that contributes to our judgements.

Inspection teams base their judgements and ratings on all the available evidence, using their professional judgement and CQC’s published ratings characteristics for health care and for adult social care services. The inspection report does not need to reference all the evidence but it should include the best evidence to support our judgements.

2. How to respond